Program Development

Ergonomics Program Standard Operating Procedure (SOP) and Program Gap Analysis

The first step in the implementation of an ergonomics program (process) is the development of an Ergonomics Program Standard Operating Procedure (SOP) specific to the company structure and processes. This document becomes the guiding framework for the implementation process and defines roles, responsibilities, and processes that support the ergonomics program. The process begins with a meeting with key company stakeholders to gain a more thorough understanding of existing ergonomics, health and safety, engineering, training, and corrective action systems, processes, and protocols in an effort to maximize the integration of ergonomics into existing systems, processes, and tracking metrics.  Understanding existing infrastructure also helps TEC finalize a “gap analysis” on additional improvement opportunities relevant to the newly developed ergonomics program/process. The model drafted would follow the eight (8) major elements of any successful ergonomics process, namely:

  1. Musculoskeletal Disorder (MSD) Management
  2. Education & Training
  3. Program, Compliance & Audits
  4. Management Leadership
  5. Employee Involvement & Accountability
  6. Ergonomics Team(s)
  7. Prioritization & Analysis
  8. Hazard Reduction & Control

In additional to a written policy, deliverables would include a group auditing form to assist with the regular systematic review of the functioning of the ergonomics process within the company’s infrastructure.

Ergonomics Cultural Maturity Model (ECMM)

The ECMM was developed after years of benchmarking “Best in Class” ergonomics programs from around the world.  It is the only model of its kind that measures the cultural maturity of ergonomics and safety programs, acts as a roadmap for program development, and offers a measure of safety performance that balances a culture based metric with injury rates.  The ECMM is designed to integrate ergonomics into a company’s existing culture and operational processes. The ECMM will function as a framework for the company’s ergonomics programs and is a roadmap to cultural excellence in ergonomics and safety.

The key benefits of ECMM include:

  • The ECMM is a powerful communication tool
  • It provides leading indicator key measures
  • The ECMM illustrates performance expectations
  • It identifies the alignment of the 8 “Elements of Excellence” and organizational behavior as the ultimate strategy of success
  • It changes the mindset from focus on defects to focus on culture, behaviors and systems
  • It shows how the program is aligned and gives directions to what stakeholders should do
  • The ECMM provides visual representations of the processes, values, and vision of what safety excellence means
  • It helps leadership understand how HSE aligns with business objectives
  • The ECMM provides accountability